Here we go. In a new avatar with a renewed spirit

Complaint Cell

Customised soutions for all your banking needs.

“Customer Concern is our prime responsibility”


We Jamuna Bank are committed to delight our customers in every single interaction. Our constant endeavor is to make happy with our services and support. Our grievance redressal process ensures that grievances to be addressed by us as soon as possible.


For quick disposal of your case, e-mail us at “[email protected]

Alternatively, you may contact with the below address through letter or over phone :


Complaint Cell, Jamuna Bank Tower, Plot# 14, Bir Uttam A. K. Khandaker Road, Block# C, Gulshan-1, Dhaka, Bangladesh.




[email protected]