Due to security concern,, customer’s login ID will be locked after 03 (Three) consecutive wrong password attempt.
To unlock the ID, customer will need to send an email at firstname.lastname@example.org from his/her registered email
in Jamuna Bank mentioning the following information:
i. Registered e-mail Address
ii. Registered phone number
iii. Account number
When the ID is unlocked by Head Office, customer will get a system-generated email with a password-protected PDF file containing a new password. The password to open the PDF will be last 4 digit of CIF number@first part of email address (e.g, if CIF is 10000100007654321 and email is email@example.com,, then the password will be 4321@username). Customer needs to open the PDF file within 30 minutes of receiving the mail. After 30 minutes, it will not work.